PaintShop Pro Questions

If you have questions about PaintShop Pro, we’re here to help!

Are you a beginner and don’t know how to get started?
Is there a tool or feature that you can’t seem to master?
Do you have ideas for creative projects but don’t know how to bring them to life?

Submit your questions about how to use PaintShop Pro in the comments section below. Our team of product experts will provide you with answers in a series of Q & A style video tutorials.

PaintShop Pro Q & A: Session 1

In this video we’ll answer questions submitted by CorelDRAW users on the following topics:

0:28 Can I run actions or scripts in PaintShop Pro? And if so, how?
1:38 How do I install and use the free version of GRFX Studio that comes with PaintShop Pro 2020 Ultimate?
2:44 White areas or objects in my images appear as yellow. How do I fix this?
3:21 I have a hard time finding extra content, like picture tubes, scripts and picture frames, when I upgrade to a new version of PaintShop Pro.
4:30 My cursor shape has changed to a cross-hair symbol, how do I change it back to normal?
5:10 How can I create shapes, such as a circle, in specific units like centimetres or inches?
6:24 How do I clip layers?

PaintShop Pro Q & A: Session 2

In this video we’ll answer questions submitted by PaintShop Pro users on following topics:

0:30 I upgraded to a new version of PaintShop Pro. The interface does not look the same and I can’t find my favorite tools.
1:15 How can I open multiple photos in the same workspace? Why can’t I drag a layer into the workspace to create a new image?
1:38 How do I install and use the free version of GRFX Studio that comes with PaintShop Pro 2020 Ultimate?
1:33 How can I cut apart a file of scanned images and save them individually?
1:55 I have 8.5×11” photos that I’ve scanned and touched up. How can I print these at 5×7”?
2:58 How can I merge two shots – one with me and one with just the background?
3:53 How can I download pictures from my phone or camera into PaintShop Pro?
5:04 Can I increase the font and/or size of layer names?
5:38 Can I remove a sticker or emoji that’s blocking part of a photo?
6:27 How do I use Perfectly Clear SE in PaintShop Pro 2020?

Comments (57)

  • Corinne Charette-Cyr Reply

    Hi Do you have a tutorial on how to create snowfall animation on a picture with PSP???

    October 19, 2020 at 1:00 pm
    • gilliandarby Reply

      Hi Corinne,

      We do have a tutorial on how to add a snow effect to your photos in PaintShop Pro For an animated effect like falling snow you would need to use video editing software like VideoStudio or Pinnacle Studio.

      Best regards,
      The Discovery Center team

      October 20, 2020 at 9:49 am
  • Warren Coplea Reply

    After cropping a image how do I accept the crop so I can move on?

    October 8, 2020 at 1:30 pm
    • Adam Reply

      Hello Warren,

      Once you have the crop field oriented over your image as desired, click the Apply button (green checkmark icon) in the Tool Options palette to complete the crop.

      Discovery Center Team

      October 13, 2020 at 5:09 pm
  • Dave Davies Reply

    Is there a way to bend an object on corel paint shop pro 2020? I would like to make a rose look like it is wilting over.

    September 22, 2020 at 4:26 pm
  • fishdo Reply

    I have an image that has text in it. I want to select only the text and nothing else. I then I want to copy the text to a text file. This so I can create a water slide decal. So far I have not been able to do this. Is there a way that I’m missing?

    Thanks for any help

    August 22, 2020 at 2:08 am
    • Adam Reply

      Hello Fishdo,

      This is a tricky one! It sounds like the image in question is an exported, single-layer file, meaning the text is encoded as pixels in the image without any additional information. This means you would need to use a selection tool to add each letter to the selection. The Magic Wand tool is often a good starting point in a situation like this since, in addition mode, it will add all pixels that are within the defined tolerance of the pixel you click. Provided the letters are fairly consistent in terms of colour and tone, this means a quick click on each letter will give you a good starting point, which you can then either clean up with a different selection brush, switching between addition and subtraction mode as needed, or by copying the selection to a new image or layer for cleanup with an eraser tool. This will get the text selected and moved to a new image or layer for further use in PaintShop Pro.

      As for copying to a text file, PSP does not currently have any Optical Character Recognition (OCR) tools – these are commonly found in PDF readers such as Adobe Acrobat, and are not something we have had many requests for. That said, we have passed your comment on to the PSP team for their consideration! In the meantime, you would have to type the text in by hand.

      Hope this helps!
      Discovery Center Team

      September 12, 2020 at 3:59 pm
  • Carole T. Kancar Reply

    I’m having a terrible time trying to select a portion of my photo to use with another photo. I hate this program so far…HELP!!!
    I’m considering a refund!!

    August 9, 2020 at 2:46 pm
    • Adam Reply

      Hello Carole,

      Which selection tool are you using? There are several, and they each have advantages and disadvantages – it all comes down to what you are trying to select! We have a tutorial video on Using the Selection Tools that you may find helpful for figuring out the ins and outs of each tool, and which one best suits your current need.

      Discovery Center Team

      August 12, 2020 at 12:18 am
  • Leo Padilla Reply

    How do I darken the brush outlines so I can view the area that I am going to correct more easily. Currently if there is not enough contrast it is very difficult to view the area to be corrected. Previously the outlines were easily visible. Currently I am using PSP 2019 to correct old photos that I scanned. I uninstalled PSP 2019 and re-installed, but to no avail. I have also tried resetting to factory defaults.

    August 8, 2020 at 3:19 pm
  • David Costigan Reply

    My Clone app does not work as it was, it now lags.
    How do i fix this/

    August 5, 2020 at 11:13 pm
    • Adam Reply

      Hello David,

      Thanks for getting in touch! We would recommend contacting the Corel Support team to take a closer look at this with you.

      Discovery Center Team

      August 6, 2020 at 8:41 pm
  • José Reply

    In the Material Palette is easy to assign the foreground and background colors if you use Swatches or the HSL Maps. You just use the left-click or the right-click on the mouse. But how do I set the background color with the Sliders?

    July 30, 2020 at 1:55 am

    I’m having a hard time try to remove the sky from one picture to another. My picture was too bright so you can’t see the sky and clouds very well. I tried making the pic darker, but but her face is too dark. I liked the cloud that was in the organizer pictures so I tried to use that picture. I have seen layer videos and some are going to fast and or not telling you each thing to click on. For instance, someone said save picture to clip board or something, but he didn’t show the steps to do it. I’m a beginner and I need step by step instructions and not so fast.
    The one example I tried following said use the Smart selection bush. Every thing was going find until copy and paste to new layer. My cloud was on the client face and I don’t know how to fade (not sure what it is called) the cloud & sky picture so I can see her face. All I want was a better looking sky. Everything else in the picture I want to keep.

    July 26, 2020 at 2:35 pm
  • José Reply

    Can you include a short demo on how to use the Textures in the Material palette in one of the following Q and A sessions on PSP or can you refer me to a webinar or tutorial that explains, with an example, how to use the Textures? I will appreciated that.

    July 16, 2020 at 11:41 am
  • Joe Yesh Reply

    I want to center a object inside a area. How do I do this

    July 9, 2020 at 11:41 am
  • Marian Floyd Reply

    How do I change a brown roof to black in a jpeg?

    July 2, 2020 at 2:49 pm
    • Adam Reply

      Hello Marian,

      The Color Replacer tool can help with this! While we don’t have a tutorial for this just yet, you can find the details on how to use it in the Replacing Colors, Gradients, or Patterns section of the online help.

      Discovery Center Team

      July 5, 2020 at 2:34 pm
  • Steve Eichler Reply

    How do I colorize black and white photos? I am not finding any instructions about doing this. In the past your program had instructions and I used them to colorize some of my old b/w pictures but I do not find anything now.

    June 24, 2020 at 10:32 pm
  • Laurie Reply

    I clicked on ‘always open jpeg with this app’ for the corel paintshop pro. I decided I dont want my photos to always open in paintshop pro…how do I switch it back?

    June 15, 2020 at 9:02 pm
    • Adam Reply

      Hello Laurie,

      The default application setting’s location is a little different depending on which version of Windows you have. In Windows 10, you can find it under Start > Settings > Apps > Default Apps. From here, scroll down to the Open Default Apps button to open a list of file types. From this window, you can specify what program Windows will default to for each image type – or any other file type for that matter!

      Discovery Center Team

      June 16, 2020 at 12:34 am
  • Pauline Schenck-Girts Reply

    I have a design that is black background and white lettering. How can I change it to white background with black lettering?

    June 3, 2020 at 11:00 am
    • gilliandarby Reply

      Hi Pauline,

      The easiest way to do this is to go to the Image menu and select Negative Image.

      Hope this helps!
      The Discovery Center team

      June 3, 2020 at 9:17 pm
  • Henry Reply

    1. As we am getting to use Photoshop software, do I need to buy your Paintshop? What is difference between both?

    2. I have been using 2019 Videostudio version since last year. Please advise if any old video repairing function with this software, such as change color, brightness, speed and so on?

    3. As I have got desktop, laptop in old and new PCs, how many PCs can be covered if I purchase one software?


    May 22, 2020 at 3:55 am
    • Adam Reply

      Hello Henry,

      Photoshop and PaintShop are two leading raster image editors. For more information, check out our comparison chart to see a list of similarities and differences.

      VideoStudio offers a number of tools and effects you can use to clean up old footage, such as ProDAD Mercalli anti-shake, color correction, and a variety of other tools, effects, and filters.

      The number of installations depends on the program and your region – for the most accurate information, see the Corel End User License Agreement.

      Hope this helps!
      Discovery Center team

      June 1, 2020 at 9:10 pm
  • Arlene Crown Reply

    I went from PSP XII to Corel PS 2019. I am so lost. I don’t understand why I cannot open multiple photos onto one workspace. I used to do digital scrapbooking and have near to 20 elements opened on my workspace to drag onto my 12×12 background.

    My other problem is using the selection tool on an object from my background, promoting it to a layer and saving it as it’s own image. I promoted it and I see it in layers. I used to be able to drag the promoted layer on to the workspace and Save As. If I drag it to the side it disappears. I had scanned multiple photos. What I wanted to do what cut them apart and save individually as I was able to do in pspXII

    Help me, please. What is the new way to accomplish what I need to do? Thank you in advance.

    May 18, 2020 at 4:35 pm
  • divad Reply

    How can I merge 2 shots, 1 with me and 1 with just the background?

    May 3, 2020 at 3:48 pm
  • wcrann Reply

    Do I need AfterShot Pro if I upgrade my PaintShop application or can most of the editing get managed in the latter?

    April 30, 2020 at 1:40 pm
    • Adam Reply

      Hello Wcrann,

      It depends on which image formats you use, and what kind of camera you have! AfterShot Pro offers a variety of RAW image processing features, lens corrections, and other tools that PaintShop Pro does not have. If you do not work with RAW image files, then PaintShop Pro’s suite of image manipulation tools is likely to be all you need.

      We do offer free 30-day trials of both programs, if you wanted to take a closer look and see what best fits your needs!

      Discovery Center Team

      June 1, 2020 at 9:13 pm
  • Joe Jarone Reply

    I have 81/2 x 11 photos that I’ve scan and touch up. How do I print these photos out to 5 x7?

    April 30, 2020 at 1:12 pm
    • Adam Reply

      Hello Joe,

      The simplest way is to use the resize tool, found under Image > Resize. Set your resize to “by print size”, and either specify the size in inches or select 5 x 7 from the dropdown. Hit OK, and your photos are resized and ready for printing!

      Discovery Center Team

      May 5, 2020 at 10:40 pm
    • gilliandarby Reply

      Hi Joe,

      We have answered this question in our PaintShop Pro Q & A session 2 video here

      Hope this helps!

      The Discovery Center team

      June 16, 2020 at 7:50 am
  • Hebert Ernesto de Souza Reply

    How do I clip layers?

    April 29, 2020 at 10:55 pm
  • John Taylor. Reply

    If i purchase Paint Shop Pro do i get a box set ie a Cd disc or just a down load
    Thank you.

    April 29, 2020 at 6:51 pm
    • Adam Reply

      Hello John,

      Thanks for asking! In most regions, PaintShop Pro is offered as a download from our website, and physical copies can be found in retail locations. We also offer download insurance to make sure you are able to access a fresh installer should you need to reinstall PaintShop Pro for any reason, even if you do not have a physical disc.

      Discovery Center Team

      June 1, 2020 at 8:50 pm
  • Kelli Reply

    I’m trying to create a visual guide to show the sizes of product in mm. I draw the circle, and try to set the radii – but I’m not sure what unit that the tool is in. I’d like to be able to set them in mm, or tell the program to draw a circle of a set mm diameter. Is this possible?

    April 29, 2020 at 12:53 pm
  • Marshall McGaughey Reply

    Hi can you recolour faces so they can match the same light colour with each other.

    April 11, 2020 at 2:04 am
    • gilliandarby Reply

      Hi Marshall,

      Do you have an example of a photo that has faces you are trying to recolor? If so, can you please send it by email to

      The Discovery Center team

      April 22, 2020 at 2:29 pm
  • M Van de Metere Reply

    The shape of my pointer for clone and eraser has changed. Unsure how to change it back. Previously was a square or circle (depending on the shape selected) with a small icon representing the task (clone, eraser etc.) above the square or circle. Somehow I have changed it to “cross-hairs” (like the cross-hairs of a target gun scope) and unable to change it back. Thoughts anyone?

    March 30, 2020 at 3:29 pm
    • Adam Reply

      Hello M Van,

      It sounds like you have enabled the Precise Cursors option! This replaces all tool-specific cursors with a crosshair, as some users find this easier to use when fine detail is needed. Here is how to toggle that setting:

      1. Navigate to File > Preferences > General Program Preferences

      2. Select “Display and Caching” from the left menu

      3. Untick the box labelled “Use Precise Cursors”

      4. Click OK. You should be all set!

      Discovery Center Team

      April 5, 2020 at 9:12 pm
  • Knud Vorbjerg Reply

    Jeg har brugt Paint Shop Pro igennem mange år og i version Paint Shop Pro 2019 Ultimate har jeg adgang til Perfecly Clear SE for Corel PSP. I forbindelse med opgradering til Paint Shop Pro 2020 Ultimate er det ikke fulgt med, selv om der af jeres annoce fremgår, at det følger med. Det mangler jeg meget.

    March 23, 2020 at 11:39 am
  • Michael Rice Reply

    When will Paintshop Pro be available for iMac os?

    March 19, 2020 at 11:25 am
  • Hazel Hampshire Reply

    Question: I really struggle getting scripts, tubes, brushes purchases etc. to appear in the right place.
    Over the years I have purchased several upgrades, my question is: when you purchase either a script, tubes, brushes, frames etc. does it only install/work in the version you were using at the time of purchase.
    Example: I have lots of tubes in Version 2019 but very few in 2020 same with frames etc.
    My hard drive is sub divided into two I have a C drive and a Z drive When I purchase any of the above which drive should I install it on to C: or D:

    March 19, 2020 at 7:18 am
  • Stuart Wass Reply

    Why, when I open PSP2020, does it turn white spaces on the screen yellow? Not going back to white unless rebooted.

    March 18, 2020 at 7:21 pm
  • Steve Minuzzo Reply

    How do you install the version of GRFX Studio that comes as part of PaintShop Pro 2020 Ultimate so it can be used as a a plug-in from within PaintShop Pro?

    March 18, 2020 at 7:01 pm
  • Russell Stott Reply

    Webroot, after scanning my computer for problems, indicates that there is a memory leak in CorelDRAW X8. It is very slow to respond to simple commands (copy, color text or objects, convert to JPEG or to PDF, and especially when I try to save. It may take an hour for the program to save a file (I’ve timed it). Then it becomes un-responsive. I have to use task manager to stop the program, and lose everything because in the unresponsive mode it does not auto-save.

    I use W10 with all the upgrades. I have 16 mb of RAM

    March 18, 2020 at 4:47 pm
  • David Constantine Reply

    Can you run Actions in Paintshop Pro? Scripts? If so, how do I do it?

    March 18, 2020 at 4:22 pm

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